Telecommunication

The three primary areas of Telecom technology offerings by BitSourced are Computer Telephony, Mobile Solutions and Network Analysis and Monitoring.

BitSourced's advanced experience spans from developing network performance analysis systems and telephony network testing systems to enterprise mobile content portals; software for PBXs, phones and mobile communication devices; call centers and telecommunication systems integration.

 

Computer Telephony

Integrated Solutions

 

Telephony network test systems
          • Development of test calls traffic configuration for various Analog, TDM and IP protocols (CAS, ISDN PRA and BRA, SIP, H.323, etc.), including erroneous behavior
          • System performance analysis
          • Online network status monitoring
          • Sophisticated system of results and statistics representation


Software components of integrated communication platform

          • Operator's Smart Terminal
          • PBX Configurator
          • Online status monitoring, statistics
          • Development/integration of CRM and ERP modules
 
Call Centers
          • System development (including ACD with flexible routing procedures, IVR, online status monitoring, statistics, reporting, voice recording, various operator roles and rights, outgoing access)
          • System integration with existing communication platforms (PBX, Telephony Cards, Soft Switch)
          • System integration with related SW systems (CRM, ERP, Telemarketing, Polling, etc)
 

Components

 
BitSourced engineers have developed custom software components for communication platforms to meet customers’ specific requirements.
 
Telephony API providers
          • Implementation of vendor-specific telephony protocol extensions
          • Integration with vendor-specific frameworks
          • Development for distributed network solutions
 
VoIP traffic analyzer (SIP, SIP-T)
 

Mobile Solutions

Mobile Content Management Systems
  • Mobile content shopping, content delivery, blogging, content sharing 
 
Enterprise Applications
          • Messaging platforms integration (MS Exchange)
          • Mobile devices’ UI management system
 
Linux-based Embedded Software
 
Mobile Devices Applications
  • Development of various applications for mobile phones, smartphones and handheld PCs. Target platforms: Symbian, Palm, Pocket PC (MS Windows Mobile), J2ME